Feeling at home and safe (Covid-19)

The safe environment of the rural lodgings is ideal for being away from mass tourism and having private spaces, outdoors and with privacy and freedom for you and your family or group of friends.

The commitment of the rural houses "Feeling at home and safe" is the most important thing today and with it the reinforcement of this security in difficult times of pandemic Covid-19 through the good legal practices recommended by the Government of the Canary Islands for our sector and the Ministry of Health of Spain.

Feeling at home is also the emotion of being in a familiar environment, of the owners of the accommodation taking care of you to make you feel welcome, and explaining to you how you can have an ideal holiday adapted to your tastes, personalising every detail, and that you can never find without their help, because they know the territory like the back of their hand. 

Sanitary protocols in the accommodations:

  • Reinforcement of cleaning protocols for rooms and common areas.
  • Implementation of professional laundry companies with protocols for washing clothes and linen at high temperatures.
  • Use of specialised products.
  • No daytime use of rooms or houses between guest arrivals and departures.
  • Disinfectant gel products in common areas for professional use.
  • Check in service and advice during the stay with obligatory mask for guests, owners and employees.
  • Physical distancing.
  • Employees are trained and equipped to carry out their work without risk.
  • Limited seating in establishments with a craft shop, restaurant or museum.
  • We avoid the use of paper and the exchange of documentation, using digital tools.
  • Adaptation of amenities or welcome details to avoid risks.
  • Informative posters of the Government of the Canary Islands.
  • Request for negative diagnostic test to all guests 72 hours before arrival.

In addition:

  • Canary Islands as a safe destination offers a tracking application to download upon arrival of your stay where you can be informed at all times.
  • The Canary Islands offers an insurance for visitors and accompanying persons in the event that during their stay they suffer from contagion with the costs of their stay, hospitalisation if necessary.....
  • There is a protocol of action and assistance with the local health authorities.
  • We have a special price agreement for compulsory diagnostic tests in case you need them.

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